Kinggroup88 Privacy Policy — Protection of Malaysian Users' Information
Your privacy is our priority at kinggroup88. This policy clearly explains how we collect, use, store and protect your personal information when you use our platform. Please read it carefully before registering or using any of our services.
Last updated: 2026. This policy applies to all kinggroup88 platform users in Malaysia.
What information is collected when you use the platform?
When you register or use the kinggroup88 platform, we collect various types of information to ensure a secure, seamless, and personalised experience. The information collected includes:
Full name, email address, phone number, date of birth, and identification details required during registration. This information is used to verify your identity and ensure only one account is registered per individual.
Transaction details in MYR (RM), including deposit and withdrawal methods. We do not store your bank card or payment account details directly — all transactions are processed through secure, encrypted payment gateways.
IP address, device type, operating system, browser type, screen resolution, and other technical data. This information is collected automatically and used to optimise your platform experience, particularly for mobile users.
Pages visited, games played, session duration, login frequency, and other usage patterns. This data helps us understand the needs of Malaysian users and continuously improve our services.
How is your information used?
Kinggroup88 uses collected information solely for legitimate purposes directly related to delivering platform services. The primary purposes are as follows:
- Account management — To allow you to log in, manage account settings, verify your identity, and keep your account secure.
- Transaction processing — To securely and accurately process deposits, withdrawals, and all financial transactions in MYR.
- Customer support — To help you resolve any technical issues, account enquiries, or questions about platform services.
- Platform improvements — To analyse usage patterns, identify technical issues and develop new features relevant to Malaysian users.
- Service communications — To send important account notifications, relevant promotions, and platform updates. You may opt out of marketing communications at any time.
- Legal compliance — To meet applicable legal and regulatory obligations, including anti-money laundering (AML) requirements.
How do we use cookies and tracking?
The kinggroup88 platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. Cookies are small text files stored on your device when you visit our platform.
Types of cookies used
- Session cookies — Temporary cookies that expire when you close your browser. Used to maintain your login status during an active session.
- Preference cookies — Saves your personal settings such as preferred language and interface display for a more convenient experience on future visits.
- Analytics cookies — Used to collect performance and usage data that helps us understand how users interact with the platform and make continuous improvements.
You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality of some parts of the platform.
Data storage, security, and third-party sharing
Storage & Security
All kinggroup88 user data is stored on secure servers with industry-standard encryption. We use security protocols such as SSL/TLS encryption to ensure that data transmitted between your device and our servers cannot be compromised.
Your information is retained for as long as necessary to fulfil the original purpose of collection, or as required by applicable law. After that period, data will be securely deleted or anonymised.
Third-party sharing
Kinggroup88 does not sell, rent, or share users' personal information with third parties for marketing purposes. Information is only shared in the following limited circumstances:
- Authorised payment service providers who process your MYR transactions.
- Regulatory authorities or law enforcement agencies when required by law.
- Contracted technical service providers who assist with platform operations, bound by strict confidentiality agreements.
Your rights as a user and how to contact us
As a kinggroup88 platform user, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or out of date, you may request a correction via account settings or customer support.
You may request deletion of your account and personal data, subject to retention requirements stipulated by law.
To exercise any of the above rights, or if you have any questions about data privacy, please contact the kinggroup88 support team via the in-platform live chat or refer to FAQ page us for further guidance. We will endeavour to process your request within a reasonable timeframe.
This Privacy Policy may be updated from time to time to reflect changes in privacy practices or legal requirements. Any changes will be published on this page with a clear effective date. Continued use of the platform after changes are published constitutes acceptance of the updated policy.